Privacy & Cookies

Information you share

When you request a tour, cab or custom itinerary, we collect the details entered in the form, such as your name, mobile number, optional email, destinations, dates, group size and requirements. If you report an advance payment, we also store the transaction reference, stated amount, payment time and any uploaded proof.

Share only information needed for your trip. Do not upload passwords, PINs, OTPs, full card details or identity documents through the payment-proof form.

How information is used

We use request information to prepare quotes, check availability, contact you about the trip, manage reservations, verify reported payments and respond to changes or complaints. Security records and session cookies protect forms, private receipts and admin access.

Optional analytics and advertising

Optional analytics and advertising tools are blocked until you accept the relevant preference. Where configured, we use Google Analytics / Google Ads and Meta Pixel to measure visits, contact clicks and successfully saved requests. You can reject optional measurement without losing access to the booking forms.

With your consent, campaign identifiers such as UTM parameters and Google/Meta click IDs may be stored with a saved request to help us understand which campaign generated it. Our measurement events do not include your name, mobile number, email, payment proof or private receipt/status token. A saved enquiry is measured as a lead, not a completed purchase.

Use Cookie preferences to change your choice. Preferences are kept for up to 180 days. Changing them affects future measurement; it does not erase information already sent to a provider. Browser restrictions and ad blockers can limit measurement.

Cookies, external services and links

Essential first-party session cookies support secure submissions and private receipts. Optional measurement providers may set their own cookies after permission. This website also requests font files from Google Fonts. Following a WhatsApp link opens WhatsApp and uses its privacy terms; no message is sent until you send it yourself.

Relevant provider information: Google privacy policy and Meta privacy policy.

Sharing, access and retention

Authorised staff use booking and payment records to handle your request. Necessary trip arrangements may require sharing relevant details with the vehicle, hotel or other travel service provider involved in your confirmed itinerary. Optional measurement information is processed by its configured provider.

We retain request and payment records while needed for trip administration, accounts, dispute handling and applicable obligations. Private website receipts expire after two hours; optional status links expire after seven days, but this does not delete the underlying business record. Access controls are used to protect records; no website can promise absolute security.

Your questions and requests

Contact us to ask about information held for your booking, request a correction or deletion, or stop optional promotional contact. We may need to verify the request and retain records where required for an ongoing booking, accounts or applicable obligations. Do not send sensitive identity documents unless the team specifically explains a secure process.

Privacy contact: booking@shrilingamtravels.io. Include your booking reference if available.