Booking & Website Terms

Website operator and services

This website is operated under the name Srilingam Tours and Travels for tour enquiries, fixed-departure reservations, customised itinerary requests and cab travel. Contact the team through the published phone/WhatsApp number or business email for booking questions.

Requests, seat holds and confirmation

Submitting a form saves a request; it does not confirm travel or take payment. Our team checks availability, final price, inclusions and trip-specific conditions. A booking is confirmed only when the team explicitly confirms it.

Pending fixed-departure seats may be held for up to 24 hours. An expired or cancelled hold is not restored simply by reporting or verifying a payment. Availability must be rechecked.

Prices and additional charges

Displayed fares apply to their listed route, vehicle or package conditions. Vehicle availability, travel area and agreed itinerary can affect the final quote. Ask whether tolls, parking, state taxes, driver allowance, waiting, extra hours/kilometres and night charges are included. For tours, check hotels, meals, tickets, transfers and exclusions.

Get the total price, advance, balance-payment schedule, quote validity and cancellation conditions in writing before accepting the quote or paying.

QR advances and payment verification

After agreeing a quote, the team may issue a private advance-payment link using the merchant QR displayed there. Check the merchant and amount before paying. The website does not collect card numbers or UPI PINs.

A submitted UTR or screenshot is a claim, not proof that funds were received. Staff compare it with successful merchant transactions. Payment verification and trip confirmation are separate steps. Contact the team with your reference if an amount was debited but the booking is not confirmed.

Traveller information and itinerary changes

Provide accurate contact, traveller, pickup and date information. Discuss mobility, luggage and assistance needs before booking. The itinerary and supplier arrangements must be confirmed with the team. Weather, road conditions, authority restrictions or supplier availability can require changes; contact the team about available alternatives and their financial effect.

Cancellation, refunds and support

Trip-specific written cancellation and refund conditions should be agreed before payment. This website does not promise a universal cancellation fee, free cancellation or automatic refund. See the cancellation and refund process for how to request a change.

For a concern, contact us with the reference, relevant dates and a short description. Keep the written quotation, confirmation and payment records. Nothing in these website terms is intended to remove rights available under applicable law.

Use of the website

Use forms and private links for genuine travel requests. Keep your private receipt/payment/status links secure. Do not misuse forms, submit another person’s details without permission, interfere with the website or attempt unauthorised access. Website content is provided for planning; the confirmed quotation sets the agreed trip details.